Report Fraud

If you've been a victim of fraud involving a RohoPay merchant, or discovered a fake/scam site using our gateway, please report it below. We investigate every report and take action against violating merchants.

Important: Also report directly to the payment provider

When you made the payment, you received a prompt from the provider (Relworx, Iotec, Flutterwave, MTN, Airtel, etc.).Contact them immediately — they can often reverse transactions faster if reported within 24–48 hours.

Also file a police report and include the reference number in this form.

Contact Relworx

Mobile money disputes

Contact Flutterwave

Card & mobile money disputes

Uganda Police Cybercrime

+256 800 123 456

Your Details

Full Name *

Email *

Phone Number

Transaction Details

Transaction Reference *

Date & Time

Amount (UGX)

Payment Provider

Merchant / Website Details

Merchant Name or Business Name *

Website / App URL

What Happened?

Description *

Police Report Reference (if filed)

Evidence (Optional but Recommended)

Attach screenshots, receipts, chat logs, emails, police report PDF (max 5 files, 10MB each)

Consent

I consent to RohoPay processing my personal data for the purpose of investigating this fraud report, sharing relevant information with payment providers (Relworx, Flutterwave, Iotec), law enforcement, and regulatory authorities as required. I understand my data will be handled per thePrivacy Policy.

By submitting, you confirm the information is true to the best of your knowledge. False reports may result in legal action.

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